To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing. Why is the pan discolored after use?

Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides. Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer). Where can I buy accessories, consumables or spare parts for my appliance? If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.

Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

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If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this. Is it dishwasher-safe? We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective. For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher. Take cooking to the next level with the new Jamie Oliver by Tefal Cook’s Classics range. Expertly crafted from tough hard anodised aluminium, this premium cookware is designed for a lifetime of professional-style home cooking. The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.

Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. My pan seems unstable on my hob - why? An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite). Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.) Various topics Does Tefal/T-fal cookware contain PFOA? Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately. The edge of the pot/frying pan is deformed. To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel. To remove burned food stains from stainless steel cookware, place cold water in the utensil and bring the water to a boil. Allow the water to cool before washing. A good cleaner may be used to complete the cleaning. The use of steel wool, a steel brush or scratchy cleaner on the polished surface is not recommended. Technical support The handle on my pan seems to have loosened slightly, what can I do about this?

This discolouration is a normal reaction with stainless steel and heat. It is very simple and easy to clean. Either use stainless steel/copper cleaner, or just pour a little lemon juice or vinegar into the pan and wipe it clean with a paper towel or cloth. Will the stainless steel handles get hot? This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature. General recommendationsYes. To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel. Why does my stainless steel pan have a white film on the inside and how do I clean it? The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.