Jim was one of my team leaders. I had a large team of negotiators split between two 12-hour shifts and he was in charge of one of the shifts. As the overall negotiation coordinator, I divided my time between the two teams. I brought Jim in because I thought he would do a great job managing that team, which he did. I assisted the authors with their first edition; they are now on their fourth edition. This is more of a textbook for negotiation practitioners. It certainly talks about techniques and so forth. It may not be particularly appealing to the average citizen who wants to learn more about this but I think for someone who wants to pursue a career in this or learn more about how it works at the street level this is the only book out there which really covers it from that academic perspective. And this is something that you feel deeply frustrated about because you had been taken off the case. We had been there for over 12 hours. The man was still 30 feet up a tree, balancing on a branch directly over one of the main railway lines out of one of the busiest train stations in the country. He refused to talk to us, threatening to jump if we came too close. To him, we were the enemy. My job was to preserve his life.

Teresa Fava Thomas, Ph.D. is a professor of history at Fitchburg State University and author of American Arabists in the Cold War Middle East, 1946-75: From Orientalism to Professionalism for Anthem Press. I became interested in people who became area experts for the US State Department and how their study of hard languages like Arabic shaped their interactions with people in the region.

Sacrifice your child to save hundreds or sacrifice hundreds to save your child? Which would you choose? Although this is a thriller about hostages on a plane, it really is so much more. If you enjoy character-based thrillers please do read it, as I don't think you could be disappointed. Audiobook: What do you get when you mix three men, two of them brothers and the other a psychopath, who decide to rob a convenience store in a sleepy suburban neighborhood; a local chief of police, Jeff Talley, ex-LAPD hostage negotiator trying to recover from a hostage situation that went horribly wrong; and a house where the robbers take refuge just happens to be where a mob accountant lives? A really good story. He was involved in some of the cases that I worked on, like the Waco Siege. In fact I asked for him to be on my team. He also worked on a case involving the Symbionese Liberation Army. This was the group that had kidnapped the American heiress Patty Hearst. At one point group members were found barricaded in a house in Los Angeles and there was a big shoot-out. The police responded and eventually there was a fire that burned down the place that they were hiding in. Jim was on the scene of that. It was a very dangerous and challenging case. Mina has one of the coveted cabin crew spots onboard and takes off whilst Adam is left with Sophia and his own demons to deal with....

But the plane has barely taken off when Mina receives a chilling note from an anonymous passenger, someone intent on ensuring the plane never reaches its destination. Someone who needs Mina's assistance and who knows exactly how to make her comply. And the killers will murder one innocent child an hour, on the hour, until their demands are met... I supplemented with the audio. Note re the audiobook: WHY would one narrator be used for all the different POV? It was impossible to tell whose POV I was listening to. I huge FAIL. No, she tells me she’s heard it all before, and because she knows what I do for a living if I try that stuff she says, ‘Hey don’t try that here!’ But I think in most situations in life listening is the key ingredient that we can employ in avoiding or resolving conflict. If we come across as being sincere and genuine it speaks volumes about us as human beings and makes us worthy of the other individuals’ respect in kind. The ending was incredible. My favourite part of the book was actually the last few chapters. The genre changed into a psychological thriller and I loved it! I just wish there was more of it.I am a Full Professor of Leadership within the Faculty of Education, University of Ottawa, Canada. I am the recipient of the 2020 Research Excellence Award. My research, fundedby the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Ontario Ministry of Education, Canada, is international in scope. I am also the founder of the Equitable Leadership Network at the University of Ottawa. The book is told through a few different perspectives. Primarily, we hear from Mina, the flight attendant on the plane, and her husband Adam, who is at home with their daughter. In addition to those POVs, we also have sporadic POVs from s When a convenience store robbery takes an ugly turn, the three perpetrators take a family hostage, leaving small town police chief Jeff Talley to sort the mess out. Is Talley, whose life fell apart after a failed hostage situation years earlier, up to the task? Just a short way into the flight, Mina receives a note that she can't ignore, calling on her help to derail the flight, or her much beloved adopted daughter will suffer the consequences. Whew! What a roller coaster ride which had me holding on to my arm rest, anxiety riddled and fully entertained.