Not only are support professionals tasked with interacting directly with customers, they’re also creating self-service content, sending out large-scale communications, and helping customers connect with one another to create peer-to-peer knowledge sharing communities. NHS : * Mental Health Helplines for Urgent Help - NHS 24-hour advice and support for you, your child, your parent or someone you care for. Help is available to speak to a mental health professional.

We know how powerful a good knowledge base can be for customers, so why not create something similar for internal use? Slab is a tool designed to help companies centralize their knowledge. Given that Forumbee supports both public and private implementations of their product, the platform could also be an ideal choice for creating an internal knowledge base and community for employees.

Self-Care Activities by the Domains of the Wheel

In addition to voice support, Zendesk’s suite plans include features such as automation capabilities, productivity tools like internal notes, and even more advanced features like a chatbot. Zendesk’s functionality is quite impressive; however, given the complexity of implementation, it’s best suited for enterprise companies. Intellectual health – staying curious, learning new things, reading, joining clubs, enhancing intellectual interests

Your physical health is vital to your overall wellbeing, And, according to the American Nurses Association, it is not only the absence of disease, but also lifestyle choices that avoid preventable illnesses, maintaining a balanced mind, body, and spirit. Understanding Time: These tools assist children in grasping the concept of time, enabling them to plan their day effectively. Headspace : * Headspace for Educators offers educators access to free mindfulness and meditation exercises and resources for every age group, and a free Headspace Meditation App. Trying to manage your hoarding can make you feel emotionally drained. It might bring up lots of difficult feelings, which can make handling practical tasks harder. There are ways you can support yourself and get help for these feelings. For example: Environmental health – caring for surroundings, avoiding clutter, recycling and volunteering for environmental initiativesOne of the reasons for this is that some people find noticing their negative thoughts too intense, and it can make them feel worse. If you try mindfulness and still feel unwell, ask your GP or therapist about other things you could try.

You can provide updates on your product as a whole or by individual feature. Customers can also see what your average uptime is, as well as see past incidents to further improve confidence in your team and product. A knowledge base is a collection of useful information — documentation, how-tos, answers to FAQs, etc. — that make it easy for people to find answers to their problems without needing to ask for help. MindEd ’s * advice and resources for families on supporting children’s mental health. This includes the Education Hub * (which hosts a short Wellbeing for Education Return training webinar * for education staff as well as more in-depth content * covering wellbeing and resilience, bereavement and loss, stress, trauma, anxiety and low mood) and the Coronavirus Staff Resilience Hub. * Barnardo’s See, hear, respond hub : * information for parents and carers to help with some of the challenges the pandemic has presented.

Self-care for depression

Cruse Bereavement Care : Coronavirus, Bereavement and Grief * online information, advice and support. Helpline: 0808 808 1677*.