No video data will be received by the display, hence there will be no image on the screen. Doing this will not harm your device. A warning message might also be displayed on the screen of the USB product to notify the user about the incompatibility. Your PC (or phone) is providing power to other devices, so it has temporarily limited the power it provides to the device you just connected to. You might find that occasionally monitors will have an additional port to allow you to connect the signal from your device to each monitor by “daisy chaining” from one monitor to the next, although it’s worth pointing out this isn’t very common.

The USB device that you connected to reported a problem, or there’s a problem with the device driver. In addition, we’d recommend choosing a new HDMI cable unless you’re confident that yours is fairly new. The HDMI specification has also changed over time, and older cables might not give you HD, or even 4K. For the best performance, look for HDMI 2.0 or HDMI 2.1, but anything over 1.4 should function. Make sure the USB-C connector on the adapter is securely plugged into the USB-C port on your Surface. You could potentially find a VGA to HDMI converter but they’re usually disproportionately costly for the quality of the connection you experience in the end.

Bus Type

If you're in the market for a new laptop, be sure to have a look at our best business laptops guide, as we always value devices with plenty of connectivity options. Note: This applies to all the error codes shown in Device Manager except error Code 28 (drivers for the device aren’t installed).

Now, you may be wondering, if USB-C is supposed to replace everything else, why it’s not even more common. The answer comes, once again, from manufacturers playing fast and loose with the standard. Disconnect the adapter from your Surface, and then reconnect it. If that doesn’t work, disconnect the video cable from your adapter, and then reconnect it.There's a driver in the device you connected to that isn't supported in the version of Windows 10 Mobile your phone is running. For information about the supported devices, see Universal Serial Bus (USB).

Make sure the video cable is securely plugged into your external display or TV. On the other end, make sure the video cable is securely plugged into the adapter. Hard drive retention: Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue tablets, except the Venue 11 Pro. Chargers that don't have a standard USB Type-C connector might use a proprietary, nonstandard connector that your PC doesn’t support.Yes. Just like in standard DisplayPort connectors and cables, DisplayPort over USB-C can take advantage of the four high-speed data lanes in the USB-C connector and cable to provide 4K display resolutions and beyond on supported products. The Alternate Mode feature must be supported on the PC or phone's hardware and software, and the connected device or dongle. You might also need a specific USB-C cable. The device or dongle you connected to has new features for USB-C that your PC (or phone) doesn’t support. Dust or dirt inside the USB port on your device prevented the charger from being inserted correctly.