The person on the phone was helpful but it has made me wary of signing up to anything from a rep again.

This material heats up slowly but retains heat well, making it good for slow, even cooking on a low heat and achieving the perfect sear on meat. Just remember that your food will continue to cook for some time after the heat has been turned off. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. THESE TERMS OF SALE CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. I was pressurised into signing up by a rep at the Vegan festival on the 18th November in London. He assured me that no money would be taken until I selected the first meals and said I would keep some special discounts if I signed up. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or these Terms are void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.Choose the coating carefully as quality can vary; look for pans with branded coatings such as Teflon or Silverstone that come with a guarantee. Don’t use metal utensils or abrasive scourers on these pans as they can damage the finish. Size and weight

Induction hobs are increasingly popular but they aren't compatible with all saucepans. If you're using the wrong pan, it'll either not heat up or the indicator light will start flashing. The only suitable pans are those with a magnetic base, such as cast iron or stainless steel. Pure aluminium or copper pans will only work if the base is bonded with a magnetic metal. Range cookers (for example, Aga or Rayburn) Copper has excellent heat conductivity. Good copper pans are expensive but should last a lifetime. Copper can react with acidic foods, fish and meat, so these pans are normally lined with tin or stainless steel to act as a barrier. Unlined copper pans must be kept for display only. On a halogen hob, you can use any pans except those with exposed copper or reflective bases. Choose a set with dull or dark bases - if they're too bright and shiny, the thermal limiter may cut out to prevent the glass from overheating. Induction The deactivation should cancel anything especially as it was done on the same day and I'm pretty sure legally you have a cooling off period.Copper pans have to be cleaned with a dedicated copper polish to keep them looking their best. Don't use them on a glass-topped hob unless they have a sandwich-base construction. This means a layer of metal – usually aluminium – is sandwiched on top and below another metal (in this case, copper). This improves the pan's heat retention in the same way as wearing many layers of clothes. It improves the cooking performance, too. Hard-anodised aluminium