Ultimately, the Altura is an excellent bag, and though it is quite expensive I would still recommend it – it's extremely easy and convenient to use, with confidence-inspiring protection and good urban-friendly features. Being lighter than many waterproof panniers also makes it an attractive proposition for occasional touring use, adding to its value. Verdict If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection. It fits my essentials, and I only occasionally find myself thinking I could do with a bit more space. I can fit my laptop and peripherals, a book, pair of shoes, lunch and headphones and still have a bit of space to spare as well. WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals. It's a pity these didn't turn up in time for my tour of the Netherlands in June as they would have got a proper weather testing on the two days it tippled down. In droughty July and August I resorted to testing with the garden hose (no ban in place here); I was surprised to see the water run off with a soapy residue in it. I hope this is just a bit of excess water-repelling treatment and not the whole lot washing off. The water beaded quite well, for a few minutes at least; and I found no hint of damp inside the bags.

The times I found myself wanting more space in this bag were few and far between when it came to my day-to-day essentials. It’d comfortably carry my laptop, a pair of shoes, a jumper and my lunch. If I was expecting rain I’d leave a little more room to get the top rolled over more securely. Comfort Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor. One of the first things you notice about this pannier, other than the fact that it actually looks quite smart, is that it nicely straddles the line of rugged and protective without tipping over into heavy. The TPU-coated polyester fabric screams durability but the pannier itself isn't going to add too much to the on-bike weight. As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

Returns

Oxford's Aqua Bags are one of the easiest ways to get your gear from A to B, safe and dry. They are made from tough PVC tarpaulin, which is welded to form waterproof seams. Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes; When I put it on it would take a bit of adjusting to get it fitting right, without the top half hanging off. When it was fitted right however, I could barely feel the bag. Versatility The reflective stripes extend down the padded section of the straps as well, which aids visibility from the front. Large reflective panels on either side ensure you’re not only seen from behind, but all around. I also didn't like the screw which is used to squeeze the hook fitting once it's in place. For a start, I had to try four screwdrivers to find one that fitted it properly, and even then the amount of force needed to stop the clip sliding threatened to strip the head.

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell. Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike There’s only one compartment in the bag and nothing to stop them moving around as you ride, which is another thing to consider if you’re carrying laptops or items like loose sheets of paper as they can end up shuffling around inside the bag.

Warranty

Despite the fact that this is aimed at the commuter market, I'd be happy taking it touring too – the additional weight of the pannier itself isn't a deal breaker, and its waterproof and rugged build make it ideal for long days of inclement travel. The biggest issue I found with this bag was condensation, especially in the colder autumn and winter months. Often, I’ll open my bag to find everything inside is a little damp. It’s not horrendous – but it’s something to bear in mind when transporting things such as laptops, which brings me onto my next point… I’m very impressed with the build quality. It felt sturdy and solid throughout the time I have spent with it. Threads have started to come loose towards the end of stitching rows, but nothing that jeopardises the waterproofing. Features

On the point of the chest strap, it can be moved up and down so there’s more flexibility there to get the fit right and have it sit in the most comfortable place. Oxford's ever-expanding range of bicycle bags and panniers builds on the company's years of experience with creating reliable motorcycling luggage. The Oxford Aqua V20 Single QR Pannier Bag is affordable, easy to use and adjust, and utterly bombproof and protective. Only the weight and the stiffness of the roll-down top stop it from being pretty much perfect. In use, the system is impressively secure, with barely any discernible movement even over rough ground. There was no swaying or swinging when I rode uphill out of the saddle. Its waterproof construction means contents are kept safe in any weather and the roll-top design with compression straps allows you to adjust its size to fit exactly what you need to carry. Tell us what the product is for and who it's aimed at. What do the manufacturers say about it? How does that compare to your own feelings about it?

Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation) Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

I had a small spill while wearing this bag which meant a slight slide down the road, and the bag stood up superbly, with only slight scuffs on the edges.The classic looks really appealed to me and these bags look great on a steel tourer. They're also available in an olive green. I thought a little reflective material on the sides wouldn't go amiss. I’ve not only used this bag while riding but for a wide range of uses and it’s done everything I’ve needed it to without any issues. Build quality