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This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product While the average microwave lasts 18 years, our survey reveals recurring faults that can cause microwaves to stop working sooner than expected.
Knowing which microwave brands develop the most faults and how long a model can be expected to last is vital when you're buying a new kitchen appliance. That's why each year we ask hundreds of Which? Connect Panel members to tell us whether they're pleased with their microwaves, or if they've experienced problems. Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41 Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property.Broken interior lights, inconsistent performance and a complete loss of power are the most common microwave problems according to our survey of 5,666 microwave owners in the UK. If you're not yet a member, join Which? to get instant access to our in-depth verdicts on brands including: According to Which? Connect Panel members, the three most common faults that led to them replacing their microwave were: 1. Interior light stopped working (16%)
The table below summarises the surveys results. Brands are ranked by their customer score, which relates to brand satisfaction and whether customers would recommend the brand to a friend. The average microwave will last 18 years. This is based on the experiences of Which? Connect Panel members who told us how long they kept their previous appliance before replacing it due to a fault.Inconsistent performance can be caused by a range of issues. Sometimes the solution is as simple as allowing your microwave to cool down between uses.