Fierce Conversations: Achieving success in work and in life, one conversation at a time

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If you want to build a ship, don’t gather your people and ask them to provide wood, prepare tools, assign tasks. Call them together and raise in their minds the longing for the endless sea How is this currently impacting you? Who or what else is being impacted? Ask what else a bunch of times, probe feelings. When you consider these impacts, what do you feel? Fierce Conversations training workshops will not only help you develop the skills to confront and resolve your toughest challenges, but will also teach you how to enrich your relationships by focusing on the conversations which really matter. The ones which are central to the results you're looking for. Make sure you have all the evidence relating to the performance issue at your fingertips. It’s important to base the conversation on reality rather than emotions or perceptions.

With today’s fast-paced personal and business environments, we often become “too busy” to engage in fierce conversation with people. I encourage everyone to sit down with one person, without distractions, and to talk while listening intently to what they have to say. As Susan consistently emphasized throughout her book, the conversation is the relationship. An example of what to say if you have a secret concern..”It’s not that easy. I’m worryied that you’ll be put off by what I want to ask you, so I want you to know that I’m prepared to be dead wrong about this”

WHAT PEOPLE SAY ABOUT FIERCE CONVERSATIONS

If someone disagrees with your idea, don’t defend your idea, but say, “tell us more, help us understand your thinking” One constant in Joe’s experience is achieving objectives by developing great talent. He has been a colleague, coach, and trusted confidante to co-workers from the front lines to the board room. Joe serves as Vice Chair of the Board of Directors for the school district in his community. Although the examples were very helpful, it started to get a little overbearing reading about several examples to express a point. I would trim down a few of the non-crucial examples or stories.

Reality is relative, not absolute. There are always multiple truths, as seen from different perspectives. The only way to get a full picture is to incorporate everyone’s views. Learn how to examine your reality, explore shared truths, investigate reality in 4 stages, and use the 7-step “Mineral Rights Model” to go deep and uncover reality. Principle 2: Stop Hiding and Start Getting Real In confrontation, the first sixty seconds are key. If you don’t prepare your opening statement, but instead dive in and hope it will work out, here are five commone mistakes:

START TRANSFORMING YOUR CONVERSATIONS

Successes and failures don’t happen overnight. Our relationships, organizations, and careers are shaped one conversation at a time, until they cross a tipping point to suddenly bloom or collapse. A failed marriage or business comes from the cumulative effect of conversations you’ve had (or avoided) over months or even years. Since joining Fierce in 2017, first as CFO and later as CEO, Beltran has leveraged his love for technology, finance, and communication, as well as his education that includes an MBA from University of Michigan and certificates in programs from Wharton and Harvard, to develop an integrated approach for Fierce that has had clients and the rest of the industry noticing. Fierce Inc. has worked with over 60% of the Fortune 500 companies, won multiple awards, put together a series of strategic partnerships, and has been featured in the likes of CNBC, Fortune, Wall Street Journal, Forbes, Fast Company, and HR.com where he also serves on their advisory board. Root Decisions:Make a joint decision with the input of many people. If poor decisions are made, it could potentially harm or destroy the organization in the long run.

You might get excuses or attempts to deflect the blame – “it’s the team/the systems/the process that’s at fault.” Or, “I wasn’t well that day.” Some of her examples aren't great and she quotes from a variety of fiction works, most of which I haven't read. More and more focused examples would have been helpful.Confront Your Toughest Challenge – Take the time to properly identify the problem or issue at hand. Dodging the problem or issue will do nothing but prolong the dilemma and allow the most extreme result to come of it. Michael Brisciana has stated that "I worry that some of their most enthusiastic adherents can seem more eager for the 'fierce' (i.e., 'confrontational') part of the concept than the 'conversation'". Perhaps due to a misunderstanding of the book, they have the wrong kind of conversation. [7] Barnes & Noble. (n.d.). Retrieved from Barnes & Noble: http://search.barnesandnoble.com/Fierce-Conversations/Susan-Scott/e/9780425193372/?itm=1&USRI=fierce+conversations+achieving+success+at+work At Fierce Inc., Beltran has taken the reins as CEO to lead the company in becoming one of the most innovative firms in the communication and leadership training space. Rolling out 3D training, metaverse initiatives, and multiple apps designed to take the company with its 20-year foundation built from the iconic book, Fierce Conversations (which sold nearly 1 million copies) by its founder Susan Scott, into the future of corporate training.

What is the ideal outcome? When this is resolved, what difference will it make? Ask what else and feelings again, whatever Fierce Conversations, Inc is a company that works with business and industry CEOs to help them be more effective leaders and build more effective teams. Over the years, workshop attendees encouraged Susan Scott, the CEO of the company, to publish a book to spread her message and help more people engage in “fierce conversations.” To clarify, “fierce conversations” are not yelling, screaming, throwing matches. They are not verbal battles. “Fierce conversations” are robust, intense, passionate, authentic dialogs that seek to build, educate, and improve the people involved in them. They are linguistic lessons. According to Scott, “fierce conversations” adhere to several principles:If things become uncomfortable, Scott says, don’t steer away from the issue at hand. Don’t get distracted or go off topic. Let Silence Do the Heavy Lifting – Allow silence when having a conversation; the more important the topic, the longer the silence. When we allow a moment of silence in between some of the things we say, it will allow the words to sink in. Inquire into your partner’s views – this is the part where listening is most important. Asking questions is priority at this point, only make statements to clarify or for further understanding. You won’t articulate your needs to yourself, must less to your work team or life partner, until and unless you see getting your needs met as a reasonable expectation.