Leadership Is Language: The Hidden Power of What You Say and What You Don't

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Leadership is Language David Marquet on Leadership is Language

The Connect Play is the “enabling play” for all the other plays. “The Connect Play is about caring – caring what people think, caring how they feel, caring for their personal goals. Instead of judging from a position of power, we walk alongside from a position of encouragement” (p. 219). Marquet lists four principles of The Connect Play: The way you discuss an employee’s performance and engagement is critical, according to Vip Sandhir, founder and CEO of employee engagement platform HighGround. These discussions can impact the way your employee views the company, your leadership, and their role on your team. Your direct communication affects them, and so do your reactions or responses to their questions or concerns. Give information, not instructions – to let people choose and experience the consequences (p. 130). If someone else had to take over this project, what would you say tot hem to make it even more successful?The “decision-makers” should not be the “decision-evaluators.” This avoids over-attachment to a decision, known as escalation of commitment (pp. 155, 156). Every employee is different and may respond best to a specific type of motivational language. Stacey Philpot, head of succession and leadership development practice at Deloitte, said it’s essential to plan your words and phrases to connect with your employees meaningfully. Invite dissent rather than drive consensus – because collective knowledge produces better outcomes. Leaders should seek dissenting opinions, and the whole team must welcome dissent (p. 125). How you speak to your team – whether making a statement or responding to a question – impacts them. Effective communication is essential for success, allowing you and your team to establish trust and create better long-term outcomes. Your leadership development goals should include learning to use your words carefully, eliminating jargon to avoid confusion, and focusing on the end goals when communicating. Areas where language matters

Language Sunk the El Faro – Leadership is Language How Language Sunk the El Faro – Leadership is Language

The concept of management that emerged in the nineteenth century focused on command and control principles. Managing entailed planning and implementing strategies, tactics, and policies from the top down. Later studies made a distinction between "managing tasks" and "managing people." Managers need to influence people to achieve objectives, which is a leadership skill. David Marquet Transcript http://traffic.libsyn.com/futureofworkpodcast/David_Marquet_Podcast_-_DONE_1.mp3Focus on journey, not destination – to allow individuals to share the steps they took to reach a goal. This reinforces successful behaviors (pp. 179-181). Commit, don't comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time. Connect, don’t conform–Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making