For normal face-to-face transactions (chip & pin etc.) your only costs will be for the Zettle card reader and the 1.75% transaction fee, regardless of card type (yes, even Amex!). Things get a bit more complicated if you want to start using some of the more advanced features so here’s a complete run-down: It’s also incredibly easy to navigate, winning points with our analysts for its simple layout that users don’t need to spend hours mastering. What is good about Zettle Go?

Battery: The card reader is charged with a micro USB cable. It will automatically go into sleep mode when not in use, and the battery therefore lasts longer than older models that received complaints about short battery life. Battery life is on average 8 hours with a transaction every 5 minutes, or 250+ transactions from one charge. It is, however, a fairly basic till system that is not sufficient for advanced inventory management or full-service restaurants. Reader Cost Score: 5/5– the one-time cost works out to be cheaper than typical monthly rental PDQ machine costs. MCP21LB Model: USB, Ethernet, Bluetooth, Lightning USB with SteadyLAN™, Star CloudPRNT™ and Hub (2 USB host ports) Many compatible accessories can connect to your Zettle hardware in different ways, including wifi, Bluetooth, USB or Apple Lightning connections. If you’d like to add wireless accessories to your setup, keep in mind that they will need to use the same network as your Zettle hardware.Make sure that the device has Bluetooth on and that the Reader is located within range (<15m). In the Zettle app, go to Settings / Card Readers to see the connection status or try to connect again.

If you are a seasonal user and you will not be using your Reader 2 for the next few months (3+ months), we strongly recommend that you charge it before storing it. Any other questions? Go to “ Updating the software of your card reader” and follow the steps to ensure you have the latest reader software installed on your card reader.To connect any Zettle card reader with your smartphone or tablet, open the Zettle Go-app and go to Settings > Card readers. In June 2016, this search seemingly ended with the iZettle Reader, a device with a name so definitive that it alone radiates self-confidence. It was the card reader to end all card readers. And make no mistake about it – an unequivocal success it has been. A familiar sight at small businesses around the country, iZettle Reader has collected praise not only from users, but even won the Red Dot Award design prize in 2017. Transaction Fee Score: 4/5– Zettle fees are lower than most of their competitors, but are still substantially higher than for merchant account, especially for debit card transactions. Zettle App Hospitality organisations can easily move it around an entire restaurant floor so that customers aren’t having to come to a till and wait in-line for front-of-house. It's worth knowing the Zettle also features in our ranking of the best restaurant POS systems.

When it comes to features the Zettle POS app, Zettle Go is fairly basic. The system is designed to give you exactly what you need to get going, without making you pay for a ton of features that you don’t necessarily need. I generally leave ‘Scheduled deposits’ on Daily. However if you receive a lot of small value transactions you may want to set this to monthly instead. This will cut down on the number of transactions hitting your bank account and your accountant will probably be happier. Ease of use is another important factor for small business owners, who can’t lean on an in-house tech team or IT support in the event of an issue. We also looked at the support lines available for expert advice and guidance in the event of a fault. The free Go app doesn’t yet offer table layouts or split tenders usually required by restaurants, but features suit many smaller food-and-beverage outlets such as cafés. The card reader is actually thriving in this sector, in part because you can integrate with more comprehensive restaurant EPOS. Inventory Library: You can organize items into folders and include different variants (such as small, medium, and large) for each item and upload photos of products to serve as icons. Bulk import and export via Excel to speed things up.Therefore, if you’re processing large volumes of debit card transactions, you could end up paying more than you would with a merchant account. It is ok to pair your Reader 2 with more than one device but you cannot use them at the same time. Attempting to use several devices along with your Zettle app at the same time may cause them to malfunction. On your customer's statement, the transaction will be shown as “Zettle *[your company name]”. Card declined Currently, Zettle is focusing on their latest model, which is simply called the Zettle Reader 2. The key features and benefits of the machine are:

Follow the instructions that come with your printer to connect it to your smartphone/tablet or Zettle Terminal. Over a month-long period, we dedicated our entire research team to finding out which POS system best suits the needs of a small business retailer. A light indicator next to the charging port will light up to indicate the Reader 2 is charging. Red = charging, green = charge complete. Additional terms and conditions. The Zettle service is subject to terms, please find them here . The sale and provision of hardware is subject to our delivery terms, please find them here . Fees apply when using the Zettle Reader, learn more here . Reader pricing and fees are subject to change.There are no monthly contracts for its paid products. Instead, the only thing Zettle charges for is card processing fees, which is a positive for many people. Connectivity Issues: This is a fairly common complaint against ANY mPOS service that favors iOS over Android and is by far the most common thread in recent complaints. The Android ecosystem is so fractured that it’s difficult to support every device, and glitches can happen. Related to this, some Android users have complained about their card readers failing after app updates. Accessories Score: 4/5– While all the accessories are cool and stylish, there is a relatively limited range of options and the prices for some are higher than equivalent accessories you’d find with a regular EPOS system. Star Cloud Services Tools included: Digital Receipting, Device Management Tool, Customer Satisfaction Survey, Engage Now, Receipt Flip. Tamperproof design that self-destructs if someone tries to mess with it and also adheres to PCI PTS 4.1.