Try and keep the neoHub at least 20cm away from the location of the router and to the side of the router. Remember if the neoHub is behind your router, the signal will try and get through to the router which could cause problems. The Heatmiser neoHub G2 connects to your home broadband router and wirelessly to the neoStats in your home. No special computer knowledge is required, simply plug into your router, create a FREE account via the Neo app and then take control of your heating, hot water and appliances from anywhere. Cloud Server Connection: The neoHub Gen 2 effortlessly connects to the Heatmiser Cloud Servers, eliminating the need for complex technical setup. Restart both your router and the neoHub, whatever you do, please do not press the connect button on the neoHub which could cause the neoHub to reset, this will mean that you would need to reset and add all the thermostats again. Profiles are stored in the neoHub and are transferred to the neoStat when applied. This means your heating is never dependant on the neoHub and will continue to operate should the hub or internet fail.

OpenTherm Smart Thermostat Kit | Heatmiser

Very happy with my new neoHub. The API access is exactly what I was looking for, it will allow me to control the under-floor heating in my room much better than before. With the Heatmiser Neo you can control multiple zones (rooms) in your house and adjust the temperature of your heating manually or remotely via the neoApp which is available on iOS, Android and Your neoStat should show the radio signal on screen and the app should indicate the zone has been added successfully. Remote Updates: The neoHub Gen 2 and connected devices receive automatic updates, ensuring you always have the latest firmware and software enhancements.For anyone who wants to heat their home more efficiently, and likes the idea of being able to control heating and hot water from a smartphone, the Heatmiser Neo could be the advanced heating control system to meet your needs. Benefits of Heatmiser Neo Disconnect any Wi-Fi extenders and wait for around 5 minutes to see if the thermostats return to being online again. What we are looking at is the 2.4GHz channel number of your router, it will be a number between 1 and 13. In-Home and Remote Access: Once all your Neo devices are paired with the neoHub Gen 2, you gain convenient in-home and remote access to control your heating, hot water, and appliances. Also, the where the neoHub is placed can also cause issues. For example, I would avoid having the neoHub directly above or below your router as that is where the router’s signal is strongest.

Heatmiser neoHub Internet Gateway Hub - Underfloor Heating Direct

Neo can automatically preheat your home, this means bringing your heating on before you scheduled time to ensure your home is warm for the times you have programmed. This is a per zone settings and the default is off, to turn on follow these steps Neo offers 4 or 6 level programming per day – this is the number of different temperature settings you can program. After you have paired your neoHub and neoStats, there are 5 things you should decide based on how you want to use the system.

The neoHub is the heart of the Neo Heatmiser and the gateway to the Neo system. Once connected to your router it allows you to control the neoStat(s) in your home, providing intuitive control of heating and hot water from your mobile devices. Replacing an existing traditional three wire thermostat, the Heastmiser neoStat is designed to work as a thermostat or a timer. There should be no new wiring required. You may have other wireless systems in your house such as Sonus, if so try and get the information on what channel that is using. Changing your Program Mode, Temperature Format, Heating Levels settings will result in your stored profiles being deleted. Geo-Location FacilityYou decide what happens when you leave and return home (Configure on a room level) There are two types of Profiles. Comfort levels and Switching Times. Comfort levels are used for thermostats and Switching Times for Timers.